Xperia M2 Aqua - At Vodacom more often than at me.

The phone has been sent in for repairs now for the 6th time. This time with screen captures and a video of it Malfunctioning.... <br> It is expected of me to keep paying for a phone that I do not even have in my possession and also for a contract I cannot use because the phone I was given as a temporary phone is rather old. <br> <br> This has been going on from End June and they keep promising and saying <br> <br> \Your problem is OUR problem and what I've done is to forward your concerns to the relevant department who will intervene on the way forward and liaise with you once the service request has been completed. This is certainly not in line with Vodacom's aim in achieving service excellence and apologise profusely in this regard."and they escalated the matter etc etc....<br> <br> And yet I still have no phone... And am expected to keep taking the broken faulty phone that has even been discontinued."""