CW
Christa W

1 reviews | Active since Sept 2016

20 Sept 2022, 15:26

X-BOX QUERY

On 06/09/2022 I already write a review. On 08/09/2022 feedback was received. Please note you will need to contact the manufacturer. Checkout the link below for Xbox support. https://support.xbox.com/en-ZA/contact-us I reply again on 08/09/2022 Kindly be advised that I did use https://support.xbox.com/en-ZA/contact-us and still the e-mail don't want to go through, please provide me with the correct e-mail address or ask someone to contact me, you are really wasting my time now. On 16/09/2022 I reply again Good day A week has passed and still no feedback,. Did you try and sent an e-mail yourself to the address you provide me, because if you do it yourself you will see it is incorrect? I cannot see that no one can assist me regarding this issue, it is really pathetic. On Sunday 18/09/2022 I went again to Vodacom shop (Three Rivers) I speak to Thabang, he also can not assist me and give me this e-mail address *** (manager at Three Rivers) I again sent an e-mail to him/her on 19/09/2022, still not feedback, what more should I do to get assistance from VODACOM, my next step will be to get my Lawyers involved, hopefully something will happen then. I’m so sick and tired of Vodacom staff that cannot assist me, they just refer you from pillar to post.

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Replies (2)
Vodacom
Vodacom's reply21 Sept 2022, 07:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CW
Christa W's update25 Sept 2022, 07:07
Reviewer Update
4 DAY'S LATER AND STILL NO REPLY, REALLY . . . .