***!!!! STILL NO PHONE DELIVERED FOR 3 DAYS NOW

i'still haven't received my new upgrade phone i did with Nkululeko on the 29th of October 2018. this morning, 2nd November 2018, Nkululeko phoned me and said it will be delivered today at the latest 16:00, My dad phoned Ram, and when they check the status, it still haven't left their building since wednesday. IM A REALLY BAD ****ED OFF CLIENT AT THE MOMENT, WHY ON EARTH WOULD YOU MAKE PROMISES TO A CLIENT AND NOT DELIVER ON YOU PROMISE. WORST SERVICE I'VE RECEIVED FROM A SALES PERSON AND ALL THE PEOPLE I'VE SPOKEN TO ON ONLINE CHAT AND VIA CALLING THE NUMBER ON THE WEBSITE. I AM FED UP WITH VODACOM, IT SEEMS LIKE THEY DON'T HAVE CLIENT SERVICES AT ALL. I WANT SOMEONE FROM THE HEAD OFFICE TO PHONE ME AND NOT A SALES AGENT, UP AT MANAGEMENT!!!!!!!