*** - SO MUCH FOR LOYALTY TO OUR CUSTOMERS

this will be the 7th time today that i logged a complaint at some sort of channel. i logged my complaint with vodacom directly and was ignore - i entered their chats and was disconnnected - since they have gone red they have gone dead. that used to be a a slogan a while ago - i see it is factual. i have 3 complaints.<br> <br> 1 - my bill for december 2015 was just received - debit order is January 2016, yet vodacom says my account is in arrears and blocked my account - are they that short of funds that they have to ***** from clients.<br> <br> 2 - CASE number 53-90331-15YW3 was reported in stor a week ago - no feedback - it was escalated via call cntre and emails on monday - wait for it - NO FEEDBACK!! <br> <br> VODACOM is *****ing from me, i pay for service and receive none - if this is how they would like to treat a paying customer than it is my intention to cancel my contracts - not upgrade and switch over to any other network that is not RED or not affiliate remotely with VODACOM/VODAFONE