SS
Simphiwe S
1 reviews | Active since Sept 2017
08 Sept 2017, 16:15
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I got a call where they were offering a contract for tablet and 2GB data for R99 a month which sounded great and i was like sign me up. First statement I get was for R700. I was being billed R300 for content services (I don't know what the hell this content services is but I must pay R300 for the ish) I cancel this content service and now I'm getting billed again for content services which they neglected to tell me before that I must cancel myself on the device. I'm am just enough. I would not recommend anybody take out a contract with VODACOM you WILL regret it. Like seriously I'm so over it
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Replies (2)
Vodacom's replyOfficial
09 Sept 2017, 06:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Sept 2017, 06:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Sept 2017, 10:20Good Day Simphiwe ,
Thank you for taking my call earlier.
Kindly note that this matter was addressed. Please see sms sent to the number in question.
Regards
RO
Best regards,
Vodacom's reply11 Sept 2017, 10:20
Official
Good Day Simphiwe ,
Thank you for taking my call earlier.
Kindly note that this matter was addressed. Please see sms sent to the number in question.
Regards
RO
Best regards,