1 reviews | Active since Jun 2018
I am a new customer to Vodacom. The last 10 days have been ****** with these people. Firstly the told me tht an amount of 384 would be deducted from my account. They did not debit instead they said my account was in arrears. They then after me calling them maybe 5 times deducted 2 amounts 165 airtime and another debit 97. I pay for each debit by the way. Next I tried to activate my caller id which by the way costs 9.50 a month but guess what. Iam told my account is in arrears. So called again they never debited 120 for activation and were only able to do that on 12 June what a joke so I again went the extra mile and paid the 120. Just to find out hold on for it my account is in arrears. ***.... 10 days later paid the account into credit but still they cant activate my caller id because the call center **** says I am in arrears. I would like to ask you idiots to call me asap and fix your *********** effort to impress a new customer ********** 786
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi there Richard
As per our discussion, feedback was provided and this matter is now resolved.
May you have a good weekend!
Regards,
RJ
Best regards,
Hi there Richard
As per our discussion, feedback was provided and this matter is now resolved.
May you have a good weekend!
Regards,
RJ
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.