WRONTLY BILLED AND NO EFFORT FROM VODACOM TO ASSIST PATHETIC ABSOLUTALY PATHETIC STAFF AND SERVICE

Never consider Vodacom as your service provider NEVER !!!! I have been a loyal paying never slipping customer for more than 15 years and suddenly for the month of August (on my September 2021) statement I am being debited AGAIN for line rental for August. Getting help on the phone proved an absolute nightmare and impossible people are so unhelpful sounds like they are half dead and asking for manager or team leader proofed impossible. After numerous calls and emails etc etc for two weeks - that correct two weeks !!!! I received pathetic little sms saying that it will not be credited as it is part of the contract ! After so many years of loyal service paying them over R4000 per month this is what you get as a loyal customer pathetic. Well vodacom you have just lost a customer and can put your contract where you want it I am not interested anymore. This is unacceptable - my Red Advantage account was ALWAYS paid promptly ALWAYS