Wrongly upgrading contract

On the 18th September I recieved a new phone that was suppose to be put on to one of my contracts but instead vodacom online upgraded me on the wrong number.

I am now sitting with the smallest contract that vodacom offers a smart xs(use to be Vodacom red)

When asked for the correct contract to be done was told they will be unable to assist until next month

I now sit with no airtime and no min for a company phone and am unable to do business in anyway

I have called and called vodacom and all I receive is them passing my complaint to a different department

I was promised a correction but as of today (5days later) nothing has happened and I still have no complete answer on how to fix it

6 hours on the phone to vodacom and numerous hung up calls by vodacom

Never have I been treated by a company like this