MM
Morane M

1 reviews | Active since Oct 2025

14 Oct 2025, 06:35

wrongly informed

i was falsely advice to change my contract by Vodacom consultant which she said from R608 im paying, it will go down to R400 but now im paying R745 .i called them to cancel and take me back to my old contract and they said they escalated the matter and they wil call me back within 7 days till today. Vodacom please resolve this matter.

0
Replies (1)
Vodacom
Vodacom's reply14 Oct 2025, 08:09
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team