PT
Peroni T
1 reviews | Active since May 2020
01 May 2020, 19:17
Wrongly debited
I have canceled my contact 3months ago, however they still debiting the money on my account, and what I have noticed is that they now debiting more amount compared to what we had agreed upon, on my 2years cellphone contract, I will never ever contract with Vodacom again, I'm done imagine being wrongly debited during lockdown.
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Vodacom's replyOfficial
03 May 2020, 16:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2020, 16:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team