Wrongly Blacklisted

Since last week Wednesday Vodacom blacklisted my phone by \ERROR"and yet I have never had a vodacom contract or a pre paid sim card since I got the phone. I bought the phone cash at a vodacom shop in September 2013 and I have always used a Telkom sim card. Even the Vodacom customer care consultant said he has never seen anything like this in 3 years and he admitted that Vodacom blacklisted my phone by \""ERROR\"". His system said that Vodacom blacklisted my phone for \""BAD DEBT\"" and yet my ID number isn't even the same as the persons ID who have been blacklisted on their system and I am not a Vodacom customer.<br> Vodacom's mistake has cost me 3 trips to different customer care centres not to mention inconvenience"