CR
Coolio R

1 reviews | Active since Feb 2014

04 Nov 2015, 09:50

wrongly billed

Vodacom charged my internet usage from my airtime, while I have data bundles on my account. They took R130 airtime, while I had 1.76GB. I have been trying to solve this since Sunday with no luck. Joining Vodacom was the biggest mistake that I'm regretting now.

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2015, 14:07
Official
Hello Cooliorantz,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team