ES
Elsa S

1 reviews | Active since Jan 2016

04 Jan 2016, 15:21

wrongly activated my 3 wifi routers

I cannot use any one of the 3 simcards 2GB since Oct 2015 thus 6GB per month which the call centres has offerered and shipped to me. I went to vodacom Store today and they checked. All 3 sim numbers activated are wrong. I am NOT paying R63 per sim swop for which Vodacom is responsible. I EXPECT MY 3 TIMES 2 GIG SINCE ACTIVATION TO BE ALLOCATED TO ME IMMEDIATELY AND COMPINSATED FOR THE SIM CARDS TO BE CORRECTED

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 19:21
Official
Hello Elsa Strydom,

Thank you for making us aware of this matter.

A consultant will make contact with you soon.

We apologise for any inconvenience caused.

Regards
Consumer website team