JV
Johannes V

1 reviews | Active since Feb 2012

04 Jun 2018, 12:33

Wrongfully listed and still listed after First HelloPeter complaint

I have raised a hellopeter issued regarding this and this is still not resolved. My fiance was wrongfully listed by Vodacom for an account which was settled and then listed.

Please sort this out ASAP as this is really influencing our lives drastically.

FYI Don't use the ********** email as it is no longer active

Thank you Johannes

0
Replies (3)
Vodacom
Vodacom's reply04 Jun 2018, 13:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Jun 2018, 13:29
Official

Good Day

Kindly note that we have sent you further feedback.

Regards

Dominic

JV
Johannes V's update04 Jun 2018, 14:07
Reviewer Update
Hi Dominic What are you talking about? To whom have you send the feedback and what is the outcome of this as I need this resolved please.