<p>So I cancelled one of my data contracts....and what does Vodacom do. ...they cancel my cellphone contract. A lot of my work gets done on my phone...so when I called them to please reactivate it, they tell me it's gona take 24 to 48 hours. The fact that I had to call 3 times and hold on for 40min....just for the call to be cut off....is another irritation. But the fact that the client needs to call and plead for them to make a plan to activate it immediately due to their mistake is a huge problem....</p> <p> </p> <p>I am very disappointed in their poor poor service....not sorting their own problem out. How do they expect me to do my work? </p> <p> </p> <p>Maybe I must just move to Cell C?!</p>
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Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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