1 reviews | Active since Feb 2012
Wrongfully blacklisted phone
<p>Someone blacklisted my phone and vodacom said its bad debt and accounts says never my rating credit wise is excellent. Filled in forms to whitelist now they say wait 48 hours it might take longer, spoke to 5 different people with 5 different answers and then they realise blacklisting is due to theft etc and suspension is due to bad debt and im neither of the two, please get competent people who can whitelist and who can understand difference between blacklisting and suspension and innocence!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
We have escalated the matter to the Blacklisting Division for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
We have escalated the matter to the Blacklisting Division for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Best regards,
