Wrongful listing on credit bureau
I will be closing my account as I have been badly impacted by a wrongful credit listing that claims I missed 4 payments in 2019!!! I have not had a single communication or anything claiming I missed any payments. Your mistakes are interfering with my ability to get credit.
I want this removed or fixed or I will be closing my account that I've had for about 15 years and moving elsewhere
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Vodacom's replyOfficial
22 Jan 2024, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2024, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team