Wrongful debits

Hi

I'm going to keep this short and sweet.

I don't have any active Vodacom accounts except for two prepaid numbers. Last month I was debited wrongfully and this month AGAIN. Last month was R200 and this month, November, R300. I went to a Vodacom shop to see what the hell is going on. I sat down with a consultant, who fiddled around on the system but couldn't help me as he had limited access. I was then directed to the **** poor telephone services and phoned the accounts department. Said department confirmed the cellphone number in question has been on prepaid since the 31st of August, but couldn't help me as said contact has already been cancelled. I was then transferred to cancellations who also couldn't assist me because there is nothing to cancel seeing as the cellphone number in question is already (according to you lot) on prepaid. I was eventually transferred around 5 times and on the final transfer the call just abruptly ended. *Best network for smartphone*. The amounts aren't even the same each month so this is blatant *****. What to stop Vodacom from debiting R1000 or more from me next month? This is unacceptable. I want confirmation that I will not be debited next month.

Please assist as soon as possible.