Wrongful data bundle charges

Between the 2- 6 August my phone has been locked by Vodacom without prior notification for apparently exceeding my voluntary call limit. thanks Vodacom for worst service ever first for charging me for data I never used and then to top your wonderful **** blocking my phone since beginning of August not to mention ignoring all my complaints logged to date reference nr and all!!! Even your snr manager Mandla Nkosi has bothered to contact me to resolve the problem, apparently my phone will stay blocked until I pay the additional amount for the so-called data bundle I never used as I have a blackberry with a monthly BES !!!<br> <br> Still waiting since beginning August for their data department to inform me what the so-called sites are that I frequented!!!! Radio Talk show 702 is also investigating this data bundle **** as various other Vodacom clients have been billed for data bundles. Amazing how one of Vodacom's employees informed me that Vodacom has experienced a problem with their system where ciients have been billed incorrectly for data bundle usage, this was already at the beginning of August when I enquired why my phone has been locked. To date nothing has been resolved!!!