CN
Charles N

1 reviews | Active since Feb 2018

02 Apr 2025, 10:29

Wrongful charges

I’m going to be specific on the vodacom I’m writing about, is the one in Savannah mall for repairs. Please be very careful guys there you’ll pay for wrong things, my iPhone 13’s battery got damaged and i went there, only to be **** by one of their consultant (i forgot to check his name but he’s black) and told me even the screen is damaged i must pay 12k. I denied and went to fix it somewhere where they only replaced the battery with R1 200. They never mentioned anything about screen and I’m using it to write this review. I was almost ****med, be very careful guys, this happened to me yesterday (01 April 2025). I think they lie to take the money and not insert any phone parts.

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2025, 12:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team