Wrongful charged and blacklisted

Item: Vodacom
Rating: 1
Author: Naniki M

I have since received a call saying the will look into my case , it is now a week with no response, I am so disappointed in Vodacom.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Sept 2020, 07:03

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Sept 2020, 07:03

Official

Best regards,

Vodacom's replyOfficial

22 Sept 2020, 14:26

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided and your account was credited and your ITC has been updated ,

Your query has now been resolved. Regards Consumer Website Team

Best regards,

Vodacom's reply22 Sept 2020, 14:26

Official

Best regards,

Wrongful charged and blacklisted

About

Community

Businesses

Follow Us