1 reviews | Active since Sept 2016
Wrongful cancellation of contract
A vodacom agent wrongfully cancelled my data contract. I am unable to receive any emails from Saturday morning. As medical specialist this a a vital part of my service to patients. Vodacom has been unable to rectify their own mistake since Saturdah afternoon. I have spent 3 hours trying to correct their mistake. TOTALLY unacceptable customer care.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Pieter Oosthuizen,
As per our telephonic conversation, this matter was resolved.
Regards
RO
Good Day Pieter Oosthuizen,
As per our telephonic conversation, this matter was resolved.
Regards
RO