Wrong Upgrades

Lady surname Naido from Elite mobile called me about promotion that sound very good for Vodacom. Naido ****. When I call Vodacom to reverse the upgrade, Khanya from Vodacom called Naido asked her what did she do and why? Naido told me straight that she will not entertain the customer. When I call Vodacom for third time, I spoke to Mothusi who promised to reverse the upgrade, still today nothing changed. Last call Nomathemba promised someone will call me back to sort it out, till now no call from any of them. Vodacom, come month end. If my account isn't sorted then that tells me that Naido will be paying the bill. ****** Naido nonsense. I will not be paying what I am not happy with. Sorry. Rude Naifo lady will pay all my lines then. Worse, since then I have been waiting for references number 😡🥵