mP
melissa P

1 reviews | Active since Apr 2014

12 Mar 2018, 12:03

Wrong upgrade still not rectified

I will keep writing reviews on all social and review platforms until my issue has been resolved. I have waited 8 months and still nothing has been done. This is unacceptable.

Worst service ever

0
Replies (2)
Vodacom
Vodacom's reply12 Mar 2018, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Mar 2018, 08:47
Official

Dear Melissa,

As per our recent interaction, your query has been resolved.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

Best regards,