Wrong Upgrade Package

<p>Good day,</p> <p>i had a contract with Vodacom for a very long period of which it was time for me to upgrade, i was called by the call centre and at the time I was happy with my Package .</p> <p>The upgrade offered to me by Vodacom was affordable with the less difference from the previous package. we agreed to the terms and conditions which indicated that I would pay a little bit more on my premium.</p> <p>When receing myinvoice I found that it was completely different from our agrrement over the phone. I was made to pay ten times the agreed amount compare to the premium Iwas promised.</p> <p>I call the call centre on the 12 May 2017and hopes that they will rectify this problem which they promised they would and provide the refund however they have not rectify this problem untilI decided to cancel the contract with them.</p> <p>I called them again today after receiving my invoice, I was not happy with the service provided that is why I decided to cancel.</p>