1 reviews | Active since Dec 2016
Wrong upgrade
<p>My husband has 3 contract with Vodacom. The data contract was suppose so upgrade but instead they upgrade his personal phone number and no one answers and no one knows how to fix it. It's been 3 days. No use in phoning 111 no answers or the phone get put down. End of the month they want payment but can't help to fix the mistakes they make. So disappointing. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,