KJ
Kelsey J
1 reviews | Active since Sept 2013
20 Sept 2018, 07:25
Wrong statement every month
Received an incorrect bill charging me more last month Phoned and thought the lady had resolved the issue only to receive the incorrect bill again this month I have a standard 24 month co tract with Vodacom and each month I'm receiving a higher bill
Why is this so hard to fix I do not want to deal with this every month being told the same story that its fixed but isn't
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Sept 2018, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Sept 2018, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Sept 2018, 10:09Dear Customer,
Please be advised that we were not able to make contact with you. You may call 082135 for any further assistance.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2018, 10:09
Official
Dear Customer,
Please be advised that we were not able to make contact with you. You may call 082135 for any further assistance.
Regards,
Vodacom Consumer Website Team
Best regards,