Wrong Plan Again - Vodacom ignore all e-mails and complaints
<p>Again I am put on a Smart S Plan and not on Smart M+ Plan as requested. I have logged 3 complaints this week alone on Hello Peter and many e-mails and calls to 111. Not one person from Vodacom even tried to contact me. I will now take this up with the National Consumer Commision.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team