Wrong phone, Wrong address, No stock, Vodacom cant assist

So after sorting out the big disaster of not having stock, then the issue of the wrong phone being issued by rewardsco, and then the capturing the wrong delivery address.

Can you really make this much mistakes on one order? Now, the parcel has been sent half-way around the country because your staff are either deaf or cant spell?

How can a deaf/hard hearing person or a person that cant spell be working with data capturing?

I have repeated the deliver address several time.

Now I am not allowed to ask ram to change the address, but neither vodacom or Ram can give me an eta this order is almost 2 weeks old. You cant deliver the service or product as promised, I am having major issues with huge companies that cant stick to the basics.