1 reviews | Active since Mar 2011
WRONG PHONE RECEIVED & SPECIFICATIONS DIFFERENT AS STATED
I am really and beyond upset. I have received a call from VODACOM on 11 October 2017 to confirm that I may upgrade which I have agreed to. 1. NO CONTRACT has been forwarded to me, which was requested and confirmed to be sent to me. 2. The phone discussed i.e. the specifications is NOT the phone that I have received this morning. 3. I wasted about 10 minutes of my time to phone Vodacom and just NOT to be answered. If I do not receive any response from Vodacom to rectify the problem of my phone and the contract which I have not yet received I will proceed to cancel the agreement. I am really very disappointed. Regards
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Jacques
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was addressed.
Regards
RO
Best regards,
Good Day Jacques
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was addressed.
Regards
RO
Best regards,