MH
Matthew H

1 reviews | Active since Dec 2017

11 Dec 2017, 16:27

Wrong Phone Delivered and Poor service (CALL CENTER , VODACOM ONLINE)

I orderd an iPhone 6s Plus 128Gb and an iPhone 6 Plus was deliverd. it has been impossible to get hold of someone that will actually call me back. Vodacom bust give me the phone that i wanted ASAP or i will cancel my contract

0
Replies (1)
Vodacom
Vodacom's reply12 Dec 2017, 06:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team