wrong phone delivered

Item: Vodacom
Rating: 1
Author: january H

Again... Vodacom has failed. Sent the wrong phone. I ordered a 32gb memory and they sent a 16gb...and no simple! ! I'm tired of this B'S now.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Mar 2018, 09:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Mar 2018, 09:59

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

26 Mar 2018, 10:38

Good Day Kavita,

Thank you for taking the time to voice your enquiry. Kindly note that this matter is being addressed as per email confirmation received.

Regards
Randall

Best regards,

Vodacom's reply26 Mar 2018, 10:38

Official

Good Day Kavita,

Thank you for taking the time to voice your enquiry. Kindly note that this matter is being addressed as per email confirmation received.

Regards
Randall

Best regards,