LT
Lee T

1 reviews | Active since Aug 2012

10 Nov 2015, 15:16

Wrong phone blacklisted

We went to report our phone ****** and when we tried to tell them what phone the blacklist and they went ahead and blacklisted the wrong phone. After affidavits were submitted and sent to Head office they informed that it will be rectified within 24 hours this was Sunday the 8th, its the 10th today and still phone is blocked.

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2015, 16:25
Official
Hello leetodkill,


Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in order to assist with your query.

Regards

Consumer Website Team

Best regards,