WRONG PHONE BLACKLIST

I have two contracts with Vodacom, one a personal and with the company I work with. My company phone was ****** from my office on Friday (Huawei Ascend G6), I then did usual police report, affidavits, IMEI no etc and handed to Vodacom to Blacklist the phone and sim card. Now here's what happened Vodacom blacklisted my sim card (correct one) but blacklisted my personal cellular phone which was a Samsung. I been trying to make calls on my personal phone but to no joy, hence went to Voadcom to find out why, Then only did the assistant realise that the wrong phone was blacklisted. This is service for you. I now have to wait for at least an hour or even longer for the phone to be unblasklited.