MB
Mthunzi B

1 reviews | Active since May 2018

06 Mar 2025, 09:55

Wrong payment history

Good morning, My Vodacom account number is: I*** My credit record reflects that I have not paid my Vodacom account for the month of January and February 2025. This is factually incorrect as I pay my account monthly on the 15th. Can this please be corrected.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2025, 10:04
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team