1 reviews | Active since Jun 2010
Wrong order delivered
<p>When I upgraded on the 10 August I asked the lady that I was speaking to for VODACOM SMART TAB 2 3G for R199X24 this was a bouble deal.She send me VODACOM POWER TAB 10 which is also 199x24.I explained to her that I wanted two tablets for my children that are currently fighting with their sister and me when they want to use phone.On Friday I phoned when I received the wrong order to report and I was told the coureir company will come and collect the phone but till today they have not collected the phone.My worry is the deal for the two phone will end and I will be seen as **** by my kids whom I told that the phoned are coming.I'm really not impressed by this as I have used Vodacom ever since I worked.The number that I wanted to upgrade is ********** 150. Can anyone send the courier tomorrow and make sure that the warehouse get the phone early tomorrow so that I can place AGAIN THE ORDER for the correct tablet.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
