CJJvV
Corneluis Jacobus Jansen van Vuuren
1 reviews | Active since Jan 2015
11 May 2025, 07:00
Wrong number upgraded
Went to do a upgrade on one of my contract. The correct upgrade number was given, then they upgrade the wrong number. Vodacom was the best, but now they even worst.
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Replies (2)CJJvV
Corneluis Jacobus Jansen van Vuuren's updateReviewer Update
11 May 2025, 07:21Customer care can't assist, they told me I must call the line upgrade centre. Line upgrade call centre can't assist, they told me I must got to the store I done the upgrade.
CJJvV
Corneluis Jacobus Jansen van Vuuren's update11 May 2025, 07:21
Reviewer Update
Customer care can't assist, they told me I must call the line upgrade centre. Line upgrade call centre can't assist, they told me I must got to the store I done the upgrade.
Vodacom's replyOfficial
11 May 2025, 11:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2025, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team