Wrong number upgraded

Item: Vodacom
Rating: 5
Author: sandisiwe D

Hi Vodacom, I did an upgrade recently and i just realised an upgrade was done to a wrong number, can this be fixed? will appreciate if you get back to me,

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Aug 2024, 13:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Aug 2024, 13:52

Official

Best regards,

Vodacom's replyOfficial

01 Aug 2024, 15:09

Dear Sandisiwe.

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Our records indicate that your query has been attended to and feedback on this matter has been provided.

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Aug 2024, 15:09

Official

Best regards,

Wrong number upgraded

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