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lbotes L

1 reviews | Active since Apr 2017

16 Apr 2017, 21:49

Wrong number transfered to my name and i have to pay

<p>The wrong cellphone number has been transfered to my name. I have to pay that account for the second month now!!!! Vodacom keeps on telling me they are busy fixing it.... 2 months now</p>

0
Replies (2)
Vodacom
Vodacom's reply17 Apr 2017, 06:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Apr 2017, 15:27
Official

Dear Lizel Kritzinger,

We apologise for not responding to your posting timeously and thank you for your patience.

We've sent you a response via email with feedback.

Regards,

UW