1 reviews | Active since Jul 2018
Wrong nr ported to new contract
Got a phone on contract and request to port the FNB number to Vodacom . Vodacom made a mistake with the port of the number by changing one of the digits as 2 instead of 5. They promised that the agent will contact me to rectify this but up to now nobody called and when I call I get the same promise over and over.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,