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MOLLY M
1 reviews | Active since Apr 2023
12 Apr 2023, 08:19
wrong invoices
I have a contract phones with Vodacom. Since February this year i have a problem with my invoices. the amount is always different from the previous month. the usual amount is R710.37- Feb is R101.49 - March is R998.81 - April is R807.76. with all of this I have send emails from Feb to Last week. no responds. kindly help as a feel like I'm being badly treated. how can I be charged for airtime advance which I did not ask for. I have never asked for air time advance. Vodacom will not get any cent from me this month. I'm sick and tired I work hard for the money.
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Vodacom's replyOfficial
12 Apr 2023, 10:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Apr 2023, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,