Wrong handset colour upgrade

Verified customer Vodacom — Contract subscription I have upgraded my vodacom contract this month and state clearly that of two phones one should be black and the other should be pink... At delivery of the two cellphone contracts vodacom delivered two pink phones. They had said I have seven working days to return the devices if unsatisfied and I call in three working days. When i called they said they will send a courier to come pick up the phone and change it but today when i called i was informed that vodacom cant do anything about it and wont be able to assist.

Can vodacom put as much effort in service delivery as they do in sales, when u try to contact them they take u from piller to post. I need to use the handset for work and cant wait for the courier any longer as if it's the couriers fault for sending the wrong colour handset.

I'm sadly writing this complaint as an unsatisfied customer of vodacom for over 15 years and if this isn't verified I will not hesitate but switch to service provider that is willing to render the service.