1 reviews | Active since Jun 2013
Wrong handset
I app**** for the Huawei P8 Lite and specifically said I want that handset because of the specs and the fact that it takes 2 sims . Apparently there was no stock available and I had to wait which was not a problem. I app**** for the contract online 24/07/2015 and was excited when I received it today 07/08/2015 at around 10:30am. Just to find out Its the single sim version ALE-L21 with no option for Dual sim. Was sent 2 simcards with the mobile as well but the nano sim slot does not pick up the sim. I am extremely unhappy and wish to cancel my contract with immediate effect or get a replacement ASAP. I don't want to carry around 2 or 3 cellphones because I need at least two numbers with me all the time cause of work.
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Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
