Wrong Device was delivered

Item: Vodacom
Rating: 1
Author: Aretha S

Wrong device was delivered to me, when you call the call centre no one takes responsibilty,I called and I have been holding on for too long.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Dec 2020, 18:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply07 Dec 2020, 18:49

Official

Best regards,

Vodacom's replyOfficial

07 Dec 2020, 18:51

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note we have rep**** to you via email. Regards Consumer Website Team

Best regards,

Vodacom's reply07 Dec 2020, 18:51

Official

Best regards,

Wrong Device was delivered

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