rN
riaan N
1 reviews | Active since Jan 2014
24 Feb 2017, 14:16
Wrong device delivered
<p>Vodacom delivered an usb ****le modem is stead of a wireless lte router</p> <p>I phoned them a million times to sort this out but they keep dropping the phone in my ear .</p> <p>I have 3 or4 contracts with vodacom one by one will be ended if we cant sort this problem out</p> <p> </p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2017, 14:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2017, 14:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
rN
riaan N's updateReviewer Update
01 Mar 2017, 14:48a Week has passed and problem still not resolved
rN
riaan N's update01 Mar 2017, 14:48
Reviewer Update
a Week has passed and problem still not resolved