Wrong Delivery Address

Being with Vodacom for 10years and still getting really poor customer service. I have currently relocated to Ladysmith and required a home router due to me continously buying data at my new place. I decided to take a home router to save cost. The lady L Dambuza(LikeMan) processed my application. I did advise her that I have relocated and to please change the address of delivery due to me not being in Pietermaritzburg. Today I get a call from Skynet saying that they are delivering to the old address in Pmb. This is really frustrating as I know had to call aftersales to update the address,which now delays my order by a day or 2.

Due to the public holidays this week my order should only arrive by next week which now places me at a financial strain by buying more data which I did not budget for. Totally disappointing and poor service from a company that I have shown loyalty with not one but 3 lines now. I expect urgent feedback on how my delivery can be sped up, or some kind of remuneration for Vodacom's lack of detail.