MS
Marc S
1 reviews | Active since Jul 2011
02 Nov 2016, 03:03
Wrong debits
<p>Hi</p> <p>ive not had an active contract with Vodacom for months. I've changed to pay as you go. </p> <p>Why then has Vodacom just debited my account?</p> <p>How can they go this?</p> <p>How can they access my account?????</p> <p>Please can someone dirt this out asap. </p> <p>Thxs</p>
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Vodacom's replyOfficial
02 Nov 2016, 07:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Nov 2016, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,