Wrong debit order dates
<p>This is such a **** company I am livid...keep debiting my account on the wrong dates after I have told them to change it several times. Now has affected my credit rating.... Missed my flight on Friday because they suspended my line and all I get is Sorry for the inconvenience. I just need my contract terminated with immediate effect and I'm not paying no penalty fee after all the financial implementations you have caused me. I'm tired. And your *********** call centre agents who keep a person holding for hours. Call me and cancel my contract please. I've had it!!!! ********** 641 I regret migrating :(</p>
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Vodacom's replyOfficial
21 Sept 2016, 10:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Sept 2016, 10:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
21 Sept 2016, 11:24No one has contacted me...yal been saying the same thing since last week Friday
's update21 Sept 2016, 11:24
Reviewer Update
No one has contacted me...yal been saying the same thing since last week Friday