Wrong Debit Order Amount

Good day,

Since my previous post to Vodacom on HelloPeter

https://www.hellopeter.com/vodacom/reviews/o******sue-since-july-keep-getting-ignored- **********

Vodacom did refund me for the months I paid to much on my data contract, but did not actually change my monthly debit order amount to the amount I agreed to. So I am still paying to much.

I was in Vodacom store this weekend to try and understand how to proceed. My understanding is that I need to speak to Vodacom Upgrades view Call Centre.

I have send multiple emails to Vodacom without response. I can't believe its to hard to just get Vodacom to fix their problem on their system. I have spend so much of my own time to try and resolve this, its ridiculous. Can somebody please just please fix it. Please!

All I want is my monthly debit order to reflect what I agreed to. That means the amount which Vodacom admitted the captured wrong. That is all.