wrong data taken off
<p>i have a my gig 20 package with 20 gb night owl ( ********** 667 ) on the 16th of October at 12:05 AM i restarted my router for the night owl to kick in at 6 am i found out that Vodacom never took my night owl data but my normal data.</p> <p>I had 26 gb of anytime data and 20 gb night owl data the normal data was used in that period and not the night owl data.</p> <p>Customer care told me that I’m not supposed to get night owl data BUT WHY IS IT ON MY ACCOUNT THEN???????</p> <p> </p> <p>i what my normal data back asap!!!!!!!!!!!!!!!!</p>
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Vodacom's replyOfficial
16 Oct 2016, 11:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2016, 11:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,